Privacy policy

This document outlines how Wingyrc (“we”, “our”, or “us”) manages, gathers, and safeguards your personal data in compliance with the General Data Protection Regulation (GDPR – EU 2016/679).

1. Our Commitment to Your Privacy

At Wingyrc, we only process information that is strictly essential for the smooth operation of our online store, order fulfillment, and providing you with top-tier service. The data controller for the website www.wingyrc.com is Wingyrc.

2. Legal Grounds for Data Processing

We handle your information based on several legal foundations:

  • Contractual Necessity: To manage and ship your orders or provide support.

  • Legal Compliance: To maintain financial records and meet tax obligations.

  • Legitimate Interest: For website security, improving our services, and preventing fraud.

  • Consent: For marketing activities, newsletter subscriptions, or non-essential cookies.

3. Rights of the Data Subject

Under the GDPR framework, you hold several rights regarding your personal information:

  • Access & Rectification: You can request a copy of your data or ask us to fix inaccuracies.

  • The Right to be Forgotten: You may request the deletion of your data where legally permissible.

  • Portability: You can receive your data in a digital, machine-readable format.

  • Objection & Restriction: You have the right to limit how we use your data or object to marketing use.

  • Complaints: You are entitled to contact your local data protection authority if you have concerns.

To exercise these rights, please reach out to us at: support@wingyrc.com.

4. What Information We Gather

When you interact with Wingyrc, we may collect:

  • Identity & Contact: Full name, email, phone number, and shipping/billing addresses.

  • Transaction Details: History of your purchases and interactions with our support team.

  • Technical Information: IP addresses, device types, and browsing behavior for security and analytics.

  • Payment Data: Handled exclusively by our secure payment processors (we do not store your full credit card information).

5. Third-Party Partners & Data Sharing

To deliver your products and run our business, we collaborate with selected partners:

  • Logistics: Shipping carriers (such as DHL Express) to get your gear delivered.

  • Marketing & Analytics: Tools like Meta Platforms Ireland Ltd. (only with your prior consent).

  • Security: Fraud-prevention services and technical maintenance partners. All our partners are contractually bound to protect your data according to GDPR standards.

6. International Operations

Some of our partners operate outside the European Economic Area (EEA). In these instances, we utilize Standard Contractual Clauses or other approved legal safeguards to ensure your data remains protected at the same level required within the EU.

7. Data Storage & Retention

We do not keep your information longer than necessary:

  • Accounting & Tax Records: Generally archived for 5–10 years as required by law.

  • Marketing Data: Retained until you opt-out or revoke your consent. Once the purpose for storage expires, your data is either permanently erased or fully anonymized.

8. Security Protocols

We implement robust technical and organizational guardrails to prevent unauthorized access or data breaches. All transactions on www.wingyrc.com are encrypted and processed by Stripe, a PCI-DSS compliant provider.

9. Policy Revisions

We may periodically update these terms to stay aligned with new laws or changes in our store. The most current version will always be posted here, with the revision date noted at the top.